"Thank you very much for your help getting us set up with our Wills and Powers of Attorney. When I spoke with you in November on the telephone, I did not realize that we were leaving so much uncertainty should something happen to either one of us. We were making some incorrect assumptions. Thank you for helping me understand. It was great working with Donna and we feel so good about having a plan in place now."
"Can't thank you enough for your presentation last week to the Kanata Caregiver Group - folks have said it was the best talk they have ever heard on the subject ("What I Need to Know to Help an Incapable Loved One")."
"You listened to our concerns; you provided personalized counsel specific to our situations which have varied according to each person's life events; you were timely and comprehensive and very good value for money.
You took a personal interest in us. You were kind and supportive at stressful moments, explained legal processes in layman's language', never forgot tasks and looked after our interests as if they were your own. Your firm has always had a very warm and welcoming atmosphere."
"By providing information on estate planning prior to our visit with Ms. Neff, we had a better understanding of what we should bring to the first meeting, and what questions needed clarification.
The service you provided was efficient, but friendly and supportive. I sensed that you had a complete understanding of estate planning, and I would not hesitate to recommend you to my friends or family."
"Thank you Lisa! You and the firm have been absolutely fantastic to deal with, particularly with the challenges of being away.
I look forward to sending more business your way in the future."
"I just wanted to convey my genuine thanks and appreciation to both of you for the help and sound advice that you have provided me (to date) regarding the estate of my dear friend.
Your expertise, knowledge, experience and helpful tips have made the preliminary probate application process very easy for me to get through and cope with.
To successfully get a Certificate of Appointment of Estate Trustee within a two month window was far beyond my most optimistic expectations. I know that this significant accomplishment could never have been achieved without your unique expertise, guidance and thoroughness."
"Donna was recommended through contacts in the Ottawa business community, so we contacted her and explained our situation. Donna and her staff have turned the situation around, and have finally given myself and my family the comfort that the estate work is progressing in a professional, and thorough manner.
They have shown exceptional flexibility as one of the executors is living overseas. Carefully timed Skype meetings helped to facilitate communication amongst the staff and our family. It is great to have the comfortable confidence that everything is being handled thoroughly and professionally."
"I often put personal things for myself aside, including having my will done, but some of my friends had family members pass away without wills, and I learned the consequences of that situation. When a colleague highly recommended Neff Law Office, I called them. I had a lot of questions; they explained everything thoroughly and really put me at ease. Information was very clear and well laid-out, and that made the process easy and quicker than I had expected. Their office environment is warm and inviting, and they made me feel that I was their top priority."
"Neff Law Office provides excellent, top-notch service in a calm and friendly environment. I felt Donna was looking out for my best interests by making sure that I was fully aware of any ramifications of a decision. I’m an engineer and I have to be thorough with my work too, so I appreciated that approach."
"I was impressed with how the whole group at Neff Law Office works. They are on top of it, very pragmatic, very matter of fact, and quick to determine how they can help. They offer a high level of service and professionalism. It was immediately apparent that the referral to their office was a good one."
"When I met Donna Neff, I noticed the intensity of her desire to create a will that would be bullet-proof and stand up to scrutiny of anything that could come about. Donna has the drive to deliver a quality product, and the compassion to ensure that her clients’ affairs are properly addressed."
"I wanted to drop you a quick "Thank you!" for all your professional help in setting up the will for Paula and I. It was far too long overdue -- and we were very pleased in the manner that you took a very comprehensive and complicated process and made it so logical and straightforward for us. The "pre-homework" and multi-step process really helped."
"Neff Law Office's culture is personal and professional. Donna is really able to listen, interpret what I'm saying, and recommend what is best for me in a straightforward and focused way. I have confidence in Neff Law Office's team and their pleasant and professional standards."
"I would like to thank both you and your staff for the exceptional effort that you put forward to deal with my father’s affairs. His unsettled legal affairs were weighing heavily on him and myself and it is a relief to have these things sorted out and settled."
"Thanks for handling all the bumps around the sale of my Mom's house. I felt it was handled very professionally and quickly. Thanks also for all your help and advice beyond my Mom's Estate stuff. I really liked the way Neff Law Offices handled everything and I would use your services in future and would also recommend you highly to others."